Shipping policy
Shipping Policy – U.S. Orders
We strive to ensure fast and reliable shipping for all orders within the United States. Please review our shipping policy below before placing an order.
Shipping & Processing Times
- Orders are typically processed within 1-3 business days and shipped via standard or expedited shipping based on customer selection at checkout.
- Shipping times may vary depending on destination, carrier delays, and holidays.
- Customers will receive tracking information via email once the order has been shipped.
Shipping Restrictions & Compliance with Knife Laws
Knife laws vary by state, county, and city within the United States. It is the sole responsibility of the buyer to ensure compliance with all local, state, and federal laws regarding the purchase, possession, and use of knives before placing an order.
- Certain states and municipalities may have restrictions on blade length, assisted-opening mechanisms, or specific knife types.
- By purchasing from us, you acknowledge and accept full responsibility for complying with all applicable laws in your jurisdiction.
- We highly recommend conducting independent research or consulting local authorities to ensure compliance before purchasing.
Damages & Lost Shipments
- We are not responsible for lost, stolen, or delayed packages due to carrier issues.
- If an item arrives damaged, please contact us within 48 hours of delivery with photos of the damage to initiate a claim.
Returns & Exchanges
- Due to the nature of our products, all sales are final unless an item arrives defective or incorrect.
- If you received the wrong item, please contact us within 7 days of delivery, and we will work to resolve the issue.
By placing an order, you confirm that you are at least 18 years old and legally eligible to purchase the product. We reserve the right to cancel orders that do not comply with legal requirements.
For any questions or concerns, please reach out to our customer support team Info@knifesout.com